At Organic Kitchen, we deliver quality products which can benefit your health, we always want you to be satisfied with your purchase. If you are not completely satisfied with your order, for any reason, we will offer a full refund. You may items within 7 days of delivery for a full refund. * Some restrictions apply.
We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You must have original receipt or packing slip to complete your return.
You should expect to receive your refund within three to four weeks (business days) once your product is returned, however, we make sure that our customers do not suffer from delayed services and try making it at our earliest. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (5 to 10 business days). The refunded amount will be deposited/transferred to your given bank account.
If you need to return an item, please Contact Us on our mentioned helpline i.e 0332 1309589 with your order number and details about the product you would like to return within 24 hours of delivery. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address within Pakistan. We make sure that the products delivered are good as we do not compromise on quality/When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items.
Please also note that the shipping rates for all the orders are standard throughout Pakistan and may vary if the quantity of the order is in bulk form. If the order reaches above Rs. 5000/- we waive off the shipping cost for our customers.